This policy explains what personal information MENCH CAFE LTD ("Mench Cafe", "we") collects, why we collect it, and what you can do about it.
Questions or requests: email info@menchcafe.com or ask at the counter. Our privacy contact is the owner. Mailing address: 106 W 1st St, North Vancouver, BC V7M 1A9.
We collect only what we need to run events, accounts and the cafe.
01
What we collect and why
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Event sign-up on our website
What we collect Name, email, games you favorited
Why we use it To register you, and to send confirmations, reminders and updates about events you signed up for
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Event payments
What we collect Payment record (amount, date, event)
Why we use it All card payments are processed by our trusted payment partner. We never see or store your full card number
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Cafe account (optional, made at the counter)
What we collect First name, phone number
Why we use it Loyalty points and tracking your PC and PS5 time. We may text you about something you left behind, or about an event or tournament you've told us you want to hear about
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Events at the cafe
What we collect Photos and video; winners' names and results
Why we use it Our website gallery, our Instagram and the hall of fame
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Security cameras in the cafe
What we collect Video
Why we use it Safety and to protect people and property. Signs are posted where cameras are in use
Our website may use cookies needed to keep you signed in.
02
Photos at events
We always ask before taking your photo at an event, and photos may be posted on our website and Instagram. If you're in a photo you never agreed to and want it removed, or want your name taken out of the hall of fame, contact us at info@menchcafe.com.
03
Who we share it with
We share information only with the services that help us run the cafe: our trusted payment partner (all card payments), our PC timer software, and the providers that host our website and send our emails. They may only use it to provide those services. Some of them may store information outside Canada, such as in the United States. We may also share information when the law requires it.
04
How long we keep it
We keep information only as long as we need it for the reasons above. You can ask us to delete your account at any time.
05
Your rights
You can ask to see the information we hold about you, correct it, or withdraw your consent (for example, stop texts or delete your account). Email info@menchcafe.com.
If you have a concern, contact us first. If we can't resolve it, you can contact the Office of the Information and Privacy Commissioner for BC.
Questions or requests
Email info@menchcafe.com or ask at the counter.